Frequently Asked Questions

FAQ

Frequently asked questions

How much does Zeltta cost

How to get paid

How to get help

Where does Zeltta work

Available payment methods

How to let customers know when orders are ready

How to receive orders

Full list of features

Upcoming features


How much does Zeltta cost

Zeltta costs nothing to sign up. The default "Beginner" pricing plan is free if you use your own payment instructions - or you can accept credit card payments with a 6% + $1 cut from transactions. The Premium plan has a low transaction fee of 2.9% + 30c, (zero markup on our credit card processing fees) but a $10 per month fee for your business account.


How to get paid

Payouts are processed every Thursday and include all payments made during the previous week (Monday - Sunday).


How to get help

In the footer of every page is a Contact link, click the link to get our contact details.


Where does Zeltta work

Zeltta is fully operational in these countries:

🇦🇺 Australia, 🇦🇹 Austria, 🇧🇪 Belgium,
🇧🇷 Brazil, 🇨🇦 Canada, 🇩🇰 Denmark,
🇫🇮 Finland, 🇫🇷 France, 🇩🇪 Germany,
🇭🇰 Hong Kong, 🇮🇪 Ireland, 🇮🇹 Italy,
🇯🇵 Japan, 🇱🇺 Luxembourg, 🇳🇱 Netherlands,
🇳🇿 New Zealand, 🇳🇴 Norway, 🇵🇹 Portugal,
🇸🇬 Singapore, 🇪🇸 Spain, 🇸🇪 Sweden,
🇨🇭 Switzerland, 🇬🇧 United Kingdom, 🇺🇸 United States,


Available payment methods

When ordering products or services via Zeltta, your customers pay via Credit Card, we've found that it's the most convenient, reliable and flexible option so far. Customers can checkout quickly as a guest or, if they are repeat customers, they can create a customer account and save their card details for faster future ordering.


How to let customers know when orders are ready

You can easily keep customers in the loop by updating an order's status. Whenever an order's status is updated by you, the customer will automatically get an email alert. In future, we will be adding the ability to put custom messages into these emails.


How to receive orders

When you get an order you’ll automatically receive an email to notify you.

Also, on the "Orders" page, you can see a queue of all your orders and open and update them.

This "Orders" page automatically refreshes every 15 seconds so the easiest way to manage orders is to just leave that page open on a tablet or laptop.


Full list of features

Ordering pages
  • Add as many products as you want
  • Create multiple options for each product
  • Create multi-selectable 'addons' for each product option
  • Add images for products, (automatically compressed for loading speed)
  • Inventory for products
  • Create as many ordering pages as you want.
Payments
  • Automatic credit card payment processing
  • Provide subscription payments and a self-serve portal to your customers
  • Quoting and invoicing system available for services that are paid via invoice after the completion of work
Payouts
  • Automatic weekly payouts to your bank account
  • Ability to see your expected future payouts
Selling Methods
  • Embedding into existing websites via HTML snippet
  • In-person point of sales system via QR codes & a live order-status screen you can display for customers.
  • Selling on YouTube, Facebook, Instagram, LinkedIn profiles using a simple link
  • 22 supported business models, for a range of payment methods, booking styles, and deliver/fulfillment options
Order Management
  • Automatic email updates for customers whenever orders are updated.
  • Sellers receive email alerts whenever new orders are made.
  • Full order queuing system and order management
  • Ability to export orders as a .csv file for analysis

Upcoming features

  • Ability to make an unlimited amount of test orders
  • Customized messages to customers when updating your orders
  • Full GST and VAT tax support
  • Xero integration
  • Google Shopping Integration
  • Facebook / Instagram Shops

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Zeltta

Easy-peasy online ordering

Create your own online ordering page and sell your amazing products and services from one place hassle-free.

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13 Toop Street, Havelock North, 4130 New Zealand
Made within NZ. © Zeltta 2020